- Guests will be treated in a professional and courteous manner by all security and arena personnel.
- Guests will respect and appreciate one another.
- Guests will comply with arena staff instructions related to arena operational and emergency procedures.
- Guests will sit only in their ticketed seat and show their ticket when requested.
- Guests will enjoy the experience free from disruptive behavior, foul language, obscene gestures, fighting, unruly conduct or inconsiderate actions. Guests are encouraged to report any inappropriate behavior to security or personnel.
- Guests will consume alcoholic beverages responsibly. Impaired, intoxicated or underage guests will be promptly and safely addressed.
- Smoking, vaping and use of e-cigarettes are not permitted.
- Overnight camping is not allowed on property.
- Guests who fail to comply with the Code of Conduct may be ejected from the arena without a ticket refund.
Desert Diamond Arena staff have been trained to intervene where necessary to help ensure that the above expectations are met, and guests are encouraged to report any inappropriate behavior to the nearest Usher, Security Officer or Guest Services Team Member.
Guests who choose not to adhere to these provisions will be subject to ejection without refund, season ticket holders may also be subject to having their season subscription revoked and may also be in violation of city ordinances resulting in possible arrest and prosecution. If you feel that our staff does not address any issues to your satisfaction, please request to speak with a Supervisor or Manager immediately. Venue Management reserves the right to approve, adjust or enforce any policy at their discretion.
Code of Conduct FAQ
- Any item that may be deemed potentially harmful.
- Weapons of any kind (guns/knives/pepper spray), any object that can be used to inflict bodily injury or disrupt the event.
- Cardboard poster tubes, signs, flags, banners or posters larger than 24’’ x 36’’ (may not be attached to a pole/stick).
- Backpacks, large purses, laptop bags, seat cushions, camera bags or fanny packs.
- Outside food, beverage, liquid containers, alcohol, cans, bottles, flasks (Hydroflasks, metal, etc.) or coolers. Guests are allowed to bring a factory sealed water bottle under 17 ounces.
- Laptops, 2-way radios or tablets (i.e. iPads, TouchPads, etc.).
- Laser pointers, noise-making devices, flashlights, handcuffs or fireworks.
- Professional photography equipment (detachable/interchangeable lenses), audio/video recording devices, tripods or monopods (selfie sticks).
- Strollers, skateboards or skates.
- Pamphlets, product samples, promotional items, stickers, balloons or markers.
- Drugs or illegal substances.
- Cigarettes, including vapes/e-cigarettes (Desert Diamond Arena is a non-smoking facility).